Sunday, March 14, 2010
::: Please Comment on this Post :::
We are asking that each person on the quality team pose a question, idea or tactic to be used when we visit the programs we are assigned to. We are trying to come up with a uniform questionnaire of some sorts. This should be useful when we come back to the larger group to compile our findings. To trigger your create juices, see the post below this one… OK – click on comment and let’s se what you’ve got.
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What do you think your programs strengths and weaknesses are? Could you do something to change it?
ReplyDeleteHow does your program incorporate RCIL's core values and mission? Why would a participant choose your program over another agency's?
ReplyDeleteHave you been asked to take on additonal responsibilites? Is this affecting the quality of your work?
ReplyDeleteI think that part of the culture of the agency is who in the ageancy takes personal responsibility for their work. What are the barriers to doing their very best?
In reference to your "specific" department, what defines QUALITY? In other words, what aspects do you look for from your staff members in order to ensure that they maintain quality?
ReplyDeleteDoes the program have written Operating Procedures?
ReplyDeleteHow can we make a positive impact in your dept/organization to improve the quality of sevices we provide.
ReplyDeleteHow often does your program utilize the services of other programs within the agency?
ReplyDeleteDo you believe you have a working knowledge of all/most/some/few of the other RCIL/LDA programs?