Present: Ollie, Kat, Nancy, Pat, Peter (Phone), Su’ Rita
Excused: Lisa, Joe
Questionnaire: Questions placed on the blog were discussed and re-arranged. Ollie will send an e-mail reflecting the changes. Communication question – communication barriers, accountability.
Timeline: Does Burt have a specific reason for the six month timeframe?
This will be an ongoing discussion:
Amount of time necessary to do a quality job:
Discussion of various areas within each department that should be reviewed:
Overview of department
Job-shadowing at all different levels
Managers
Departmental staff
Referrals
Consumers
Outside Agencies including County Agencies
Funders
A day designated just for the Quality Project with Supervisor approval.
Quality Meetings: How many meetings a month do we want to hold as a team once we begin to review departments?
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