Sunday, March 14, 2010

Nice article w/ survey questions - Thanks Nancy.

Total Quality Management Influence take in consideration that employees in an organization have opinions , beliefs , and practices concerning quality.
(Company Quality Culture ).

To influence employees to change we have to understand (assesses ) the current Company quality Culture.

Assessing the quality culture is usually performed by using questionnaires to survey employees or by conduct focus group or by both. Read On

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